Q. H A R D W I C K

LEARNING & DEVELOPMENT EXECUTIVE

Transforming Learning.
Elevating Performance.
Advancing People.

I lead learning strategy, instructional design, and learning technology initiatives that drive organizational capability, empower educators, and improve learner outcomes. From higher education to corporate and nonprofit organizations, I partner with leaders to build scalable, innovative, and learner-centered solutions that deliver measurable impact.
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Leadership Highlights

Learning Strategy

Develop and execute enterprise learning strategies aligned with organizational goals.

People Leadership

Lead, mentor, and empower cross-functional teams to deliver high-impact learning solutions.

Learning Technology

Implement and optimize LMS platforms and learning technologies to enhance learning experiences.

Faculty & Staff Development

Design and lead faculty and staff development that strengthens teaching and learning.

Learning Analytics

Use data and insights to evaluate impact and inform continuous improvement.

Executive Partnership

Collaborate with senior leaders to solve business challenges and drive measurable outcomes.

Portfolio

  • OSHA Safety |
  • Leadership Coaching |
  • EHR |
  • Sales |
  • Workday HR
  • | Artificial Intelligence (AI)

OSHA Ladder Safety Training and Certification

Manufacturing / Compliance

Performance Coaching for Healthcare Leaders

Leadership / Cross-Industry

Introduction to Provider Documentation (EHR)

Software / Technology

Consultative Selling: Aligning Solutions to Customer Needs

Sales Enablement / Commercial Training

Workday Job Aid – Core HR Tasks

Software / Performance Support

Getting Started with AI in the Workplace

AI Literacy / Technology Adoption

About Me

Strategic Leader. Learning Innovator. Results Driven.
With more than a decade of experience, I lead learning transformation by aligning strategy, people, technology, and instructional design to create measurable impact. My work spans higher education, corporate, healthcare, and nonprofit sectors.

Years of Experience
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E-Learning Courses Designed
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Increase in Learner Engagement
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Cost Savings Generated
$ 0 K+
learn more about me

Through my academic studies I’ve acquired the theoretical framework and experience that has helped me employ cutting-edge technology to create practical learning and training processes.
• Bachelor of Arts, Communication & Information Sciences (University of Alabama)
• Master of Science, Educational Management (University of Houston Clear Lake)

I combine learning strategy, technology, and human-centered design to help people perform at their best in complex work environments.

Get in Touch

Let’s Create Something Awesome!
Interested in working with me or have a question?
I would love to hear from you.

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    Transforming learning through strategy, innovation, instructional design, and leadership to create measurable outcomes for people and organizations.

    ©Copyright 2026 QHardwick. All Rights Reserved.

    OSHA Ladder Safety Training and Certification

    Demo Type: Manufacturing / Compliance

    Project Overview:
    This interactive eLearning demo provides employees in manufacturing environments with essential ladder safety knowledge. Designed as part of a blended safety program, it prepares learners to safely select, inspect, handle, and climb ladders in compliance with OSHA standards.

    Learning Objectives:
    By the end of the course, learners will be able to:

    • Select the right ladder for the job.
    • Properly inspect and set up a ladder.
    • Handle and transport ladders to prevent damage.
    • Demonstrate the correct way to climb a ladder.

    Role & Skills Demonstrated:
    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Developed interactive eLearning content, scenario-based activities, and knowledge checks, demonstrating instructional design expertise and compliance-focused learning strategies.
      Applied design standards, structured content for clarity and learner engagement, and coordinated feedback from safety SMEs, reflecting experience managing learning initiatives and teams.
    • Leader: Aligned the learning solution with organizational safety goals, OSHA compliance requirements, and performance outcomes, demonstrating strategic leadership in enterprise learning initiatives.

    Performance Coaching for Healthcare Leaders

    Demo Type: Leadership / Cross-Industry

    Project Overview:
    This interactive eLearning demo supports leaders in developing effective performance coaching skills. While grounded in healthcare examples, the learning experience focuses on universally applicable leadership behaviors such as feedback, goal-setting, and coaching conversations. The course uses scenario-based learning and UX-driven design to support reflective practice and skill application.

    Learning Objectives:

    By the end of the course, learners will be able to:

    • Define the principles of effective performance coaching.
    • Explain how coaching impacts team performance and morale.
    • Apply the GROW coaching model to leadership challenges.
    • Analyze coaching scenarios to identify effective feedback techniques.
    • Design a coaching approach for team development.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Designed interactive leadership scenarios, applied UX principles to guide learner reflection and decision-making, and used AI-assisted prompts to generate realistic coaching dialogues and knowledge checks.
      Structured leadership content using a consistent instructional framework, applied design standards, and ensured scenarios aligned with leadership competencies and learning objectives.
    • Leader: Aligned the learning solution to leadership development goals and organizational performance outcomes, demonstrating strategic ownership of enterprise leadership learning initiatives.

    Introduction to Provider Documentation (EHR)

    Demo Type: Software / Technology

    Project Overview:
    This eLearning demo introduces healthcare professionals to an electronic health record (EHR) system, focusing on accurate and efficient provider documentation. The course demonstrates how complex software workflows can be translated into clear, learner centered training using interactive design and intuitive navigation.

    Learning Objectives:
    By the end of the course, learners will be able to:

    • Access and use documentation templates.
    • Document using free text and quick text tools.
    • Document using point-and-click functionality.
    • Create and add clinical typicals.
    • Manage patient problems within the system.
    • Submit and sign provider documentation.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Designed step-by-step software learning interactions, applied UX principles to support ease of navigation and task completion, and used AI-assisted content generation to refine instructional text and assessment questions.
      Ensured consistency across screens, applied usability and design standards, and coordinated content accuracy with subject matter experts.
    • Leader: Aligned system training to operational efficiency, adoption goals, and documentation accuracy, demonstrating leadership in enterprise software learning solutions.

    Consultative Selling: Aligning Solutions to Customer Needs

    Demo Type: Sales Enablement / Commercial Training

    Project Overview:
    This interactive eLearning demo introduces sales professionals to a consultative selling approach focused on understanding customer needs, aligning solutions, and demonstrating value. Designed as a short, scenario-based experience, the demo showcases how learning interactions can drive behavior change rather than product pitching. Recruiters and hiring managers can view the full demo to evaluate instructional design quality, learner experience, and strategic alignment.

    Learning Objectives:
    By the end of this demo, learners are able to:

    • Explain the core principles of consultative selling.
    • Identify key stages of the consultative selling model.
    • Apply consultative questioning techniques in customer scenarios.
    • Match customer needs to solution benefits.
    • Select value-based responses to common sales objections.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across an individual contributor role throughout Q. Hardwick’s career.

    Individual Contributor:

    • Designed and developed scenario-based learning with branching decisions and knowledge checks.
    • Applied AI-assisted content prompts to draft realistic sales scenarios and coaching-style feedback.
    • Used UX principles to ensure intuitive navigation, clear decision points, and learner-focused interactions.

    Workday Job Aid – Core HR Tasks

    Demo Type: Software / Performance Support

    Project Overview:
    This job aid supports employees in completing essential HR tasks within Workday. Designed as performance support rather than long-form training, it demonstrates how concise, UX-focused resources can enable users to complete tasks efficiently at the moment of need.

    Learning Objectives:
    By the end of this job aid, learners will be able to:

    • Navigate key Workday screens
    • Complete common HR transactions accurately
    • Locate information and complete tasks independently

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across an individual contributor role throughout Q. Hardwick’s career.

    Individual Contributor:

    • Designed a UX-focused job aid emphasizing clarity, task flow, and ease of use, and applied AI-assisted content refinement to simplify instructions and reduce cognitive load.

    Getting Started with AI in the Workplace: Using ChatGPT Responsibly to Improve Productivity

    Demo Type: AI Literacy, Workforce Enablement, Technology Adoption

    Project Overview:
    This interactive eLearning course introduces oil and gas field personnel to the fundamentals of using ChatGPT responsibly to improve workplace productivity. Through practical workplace examples and industry relevant scenarios, learners explore how generative AI can support common job tasks while understanding appropriate information sharing practices, prompt writing techniques, and the importance of evaluating AI generated content. Recruiters and hiring managers can view the full course to evaluate instructional design quality, learner engagement, and the practical application of AI literacy within a regulated industrial environment.

    Learning Objectives:
    By the end of this course, learners are able to:
    • Describe what ChatGPT is and explain how it can support common workplace tasks.
    • Differentiate between information that is appropriate and inappropriate to share with ChatGPT.
    • Create effective prompts that generate useful workplace responses.
    • Evaluate AI generated content using company guidance and professional judgment before applying it on the job.

    Role & Skills Demonstrated:
    This course highlights responsibilities and capabilities consistently applied across an individual contributor role throughout Q. Hardwick’s career.

    Individual Contributor:
    • Designed and developed an interactive AI literacy course tailored to oil and gas field operations and workplace productivity.
    • Applied instructional design principles to translate emerging AI concepts into practical, job relevant learning experiences.
    • Created scenario based examples and demonstrations that reinforce responsible AI use, data privacy, and professional decision making.
    • Leveraged AI assisted content development to streamline course design while ensuring accuracy, clarity, and alignment with organizational guidelines.
    • Designed learner centered interactions, knowledge checks, and visual assets that promote engagement, confidence, and real world application.