Q. H A R D W I C K

Greetings!

Welcome to my portfolio.

Learning & Development Leader Instructional Designer Learning Experience Designer Curriculum Developer

Portfolio

  • OSHA Safety |
  • Leadership Coaching |
  • EHR |
  • Sales |
  • Workday HR

OSHA Ladder Safety Training and Certification

Manufacturing / Compliance

Performance Coaching for Healthcare Leaders

Leadership / Cross-Industry

Introduction to Provider Documentation (EHR)

Software / Technology

Consultative Selling: Aligning Solutions to Customer Needs

Sales Enablement / Commercial Training

Workday Job Aid – Core HR Tasks

Software / Performance Support

About Me

Bridging the Gap Between Complex Strategy and Measurable Performance.
Quella Hardwick is a seasoned Learning & Development leader specializing in the architecture and delivery of high-impact learning ecosystems. With a focus on translating business objectives into scalable educational strategies, she moves beyond simple content creation to build data-informed solutions that drive real-world outcomes. Her expertise spans the full spectrum of modern L&D, from advanced Instructional Design and Sales Enablement to the integration of AI-enabled learning tools. By combining a deep mastery of the ADDIE framework with contemporary UX principles, Quella ensures that every learning touchpoint is intuitive, engaging, and aligned with organizational KPIs.

The Approach:
Whether designing interactive eLearning for global teams or consulting on enterprise-wide learning technologies, Quella leverages a sophisticated toolkit, including Articulate Storyline 360, Vyond, and Adobe Creative Cloud, to simplify the complex. She is a champion for performance-driven learning, ensuring that every initiative not only educates but empowers.

Through my academic studies I’ve acquired the theoretical framework and experience that has helped me employ cutting-edge technology to create practical learning and training processes.
• Bachelor of Arts, Communication & Information Sciences (University of Alabama)
• Master of Science, Educational Management (University of Houston Clear Lake)

I combine learning strategy, technology, and human-centered design to help people perform at their best in complex work environments.

Get in Touch

Let’s Create Something Awesome!
Interested in working with me or have a question?
I would love to hear from you.

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    Quella Hardwick is currently open to senior individual contributor, management, or L&D/T&D leadership roles. She is eager to bring her blend of technical expertise and strategic vision to a team focused on driving impact through modern learning.

    ©Copyright 2026 QHardwick. All Rights Reserved.

    OSHA Ladder Safety Training and Certification

    Demo Type: Manufacturing / Compliance

    Project Overview:
    This interactive eLearning demo provides employees in manufacturing environments with essential ladder safety knowledge. Designed as part of a blended safety program, it prepares learners to safely select, inspect, handle, and climb ladders in compliance with OSHA standards.

    Learning Objectives:
    By the end of the course, learners will be able to:

    • Select the right ladder for the job.
    • Properly inspect and set up a ladder.
    • Handle and transport ladders to prevent damage.
    • Demonstrate the correct way to climb a ladder.

    Role & Skills Demonstrated:
    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Developed interactive eLearning content, scenario-based activities, and knowledge checks, demonstrating instructional design expertise and compliance-focused learning strategies.
      Applied design standards, structured content for clarity and learner engagement, and coordinated feedback from safety SMEs, reflecting experience managing learning initiatives and teams.
    • Leader: Aligned the learning solution with organizational safety goals, OSHA compliance requirements, and performance outcomes, demonstrating strategic leadership in enterprise learning initiatives.

    Performance Coaching for Healthcare Leaders

    Demo Type: Leadership / Cross-Industry

    Project Overview:
    This interactive eLearning demo supports leaders in developing effective performance coaching skills. While grounded in healthcare examples, the learning experience focuses on universally applicable leadership behaviors such as feedback, goal-setting, and coaching conversations. The course uses scenario-based learning and UX-driven design to support reflective practice and skill application.

    Learning Objectives:

    By the end of the course, learners will be able to:

    • Define the principles of effective performance coaching.
    • Explain how coaching impacts team performance and morale.
    • Apply the GROW coaching model to leadership challenges.
    • Analyze coaching scenarios to identify effective feedback techniques.
    • Design a coaching approach for team development.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Designed interactive leadership scenarios, applied UX principles to guide learner reflection and decision-making, and used AI-assisted prompts to generate realistic coaching dialogues and knowledge checks.
      Structured leadership content using a consistent instructional framework, applied design standards, and ensured scenarios aligned with leadership competencies and learning objectives.
    • Leader: Aligned the learning solution to leadership development goals and organizational performance outcomes, demonstrating strategic ownership of enterprise leadership learning initiatives.

    Introduction to Provider Documentation (EHR)

    Demo Type: Software / Technology

    Project Overview:
    This eLearning demo introduces healthcare professionals to an electronic health record (EHR) system, focusing on accurate and efficient provider documentation. The course demonstrates how complex software workflows can be translated into clear, learner centered training using interactive design and intuitive navigation.

    Learning Objectives:
    By the end of the course, learners will be able to:

    • Access and use documentation templates.
    • Document using free text and quick text tools.
    • Document using point-and-click functionality.
    • Create and add clinical typicals.
    • Manage patient problems within the system.
    • Submit and sign provider documentation.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across managerial and leadership roles throughout Q. Hardwick’s career.

    • Manager: Designed step-by-step software learning interactions, applied UX principles to support ease of navigation and task completion, and used AI-assisted content generation to refine instructional text and assessment questions.
      Ensured consistency across screens, applied usability and design standards, and coordinated content accuracy with subject matter experts.
    • Leader: Aligned system training to operational efficiency, adoption goals, and documentation accuracy, demonstrating leadership in enterprise software learning solutions.

    Consultative Selling: Aligning Solutions to Customer Needs

    Demo Type: Sales Enablement / Commercial Training

    Project Overview:
    This interactive eLearning demo introduces sales professionals to a consultative selling approach focused on understanding customer needs, aligning solutions, and demonstrating value. Designed as a short, scenario-based experience, the demo showcases how learning interactions can drive behavior change rather than product pitching. Recruiters and hiring managers can view the full demo to evaluate instructional design quality, learner experience, and strategic alignment.

    Learning Objectives:
    By the end of this demo, learners are able to:

    • Explain the core principles of consultative selling.
    • Identify key stages of the consultative selling model.
    • Apply consultative questioning techniques in customer scenarios.
    • Match customer needs to solution benefits.
    • Select value-based responses to common sales objections.

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across an individual contributor role throughout Q. Hardwick’s career.

    Individual Contributor:

    • Designed and developed scenario-based learning with branching decisions and knowledge checks.
    • Applied AI-assisted content prompts to draft realistic sales scenarios and coaching-style feedback.
    • Used UX principles to ensure intuitive navigation, clear decision points, and learner-focused interactions.

    Workday Job Aid – Core HR Tasks

    Demo Type: Software / Performance Support

    Project Overview:
    This job aid supports employees in completing essential HR tasks within Workday. Designed as performance support rather than long-form training, it demonstrates how concise, UX-focused resources can enable users to complete tasks efficiently at the moment of need.

    Learning Objectives:
    By the end of this job aid, learners will be able to:

    • Navigate key Workday screens
    • Complete common HR transactions accurately
    • Locate information and complete tasks independently

    Role & Skills Demonstrated:

    This demo highlights responsibilities and capabilities consistently applied across an individual contributor role throughout Q. Hardwick’s career.

    Individual Contributor:

    • Designed a UX-focused job aid emphasizing clarity, task flow, and ease of use, and applied AI-assisted content refinement to simplify instructions and reduce cognitive load.